Lowe Driver Hub · Safety
Bike safety guides.
Practical reminders for the Mubea eCargo fleet.
Start here
Your e-bike, explained.
Power and PIN controls, reversing, fobs, battery security and short powered manoeuvres for our new fleet.
- Use the controls taught in your induction
- Look directly around the bike when reversing
- Morning: fit and lock batteries
- End of day: remove and charge
- Report every knock or scratch
Essential rider habits
Ride safely. Report every incident.
How to ride safely
- Plan your stops
- Ride forwards
- Reverse only when needed
Accident reporting
- Report every knock
- Name + phone number
- Vehicle reg / property address
Choose a guide.
Pre-ride checks
- Brakes, tyres, lights
- Battery locks
- Daily inspection
Loading and stability
- Balance the load
- Secure parcels
- Close rear doors
Road positioning
- Leave clearance
- Plan junctions
- Watch pedestrians
Manoeuvring and parking
- Look all around
- Reverse only if needed
- Park and lock
Battery and charging
- Morning: fit + lock
- End of day: remove + charge
- Use approved chargers
Weather and incidents
- Slow for conditions
- Stop if unsafe
- Report all damage
See it in action
▶ Watch: Getting ready · pre-trip
Before leaving: complete ClearQuote, check brakes and tyres, adjust the bike and secure the load.
Official Mubea tutorial. Your trainer must explain any differences on your fleet’s PACK.▶ Watch: Cockpit and riding
Watch the control demonstration while parked. Ask your trainer about any control that differs on your assigned PACK.
Official Mubea tutorial. Your trainer must explain any differences on your fleet’s PACK.▶ Watch: Braking and parking
Use the brakes whenever needed. Stop fully, park securely and check directly around the bike before any reversing.
Official Mubea tutorial. Your trainer must explain any differences on your fleet’s PACK.▶ Watch: Loading and transportation
Distribute and secure the load, keep within your approved fleet limits and close the cargo doors before moving.
Official Mubea tutorial. Your trainer must explain any differences on your fleet’s PACK.▶ Watch: Battery · fitting, removal and charging
Morning: fully seat and lock every battery. End of day: hold power to switch fully off, unlock and remove the batteries, then charge them in the designated area.
Official Mubea tutorial. Your trainer must explain any differences on your fleet’s PACK.▶ Watch: Powered manoeuvring / boost controls
Your fleet: hold − to reverse or + to move forwards slowly; release to stop powered movement. Use only for short manoeuvres where pedalling is awkward.
Official Mubea tutorial. Your trainer must explain any differences on your fleet’s PACK.
