POD – Photo on Delivery

Photo on Delivery (POD) is a critical operational metric that ensures delivery associates are taking correct photos of packages at the delivery location.

Achieving Compliance

There are different ways in which you can fail a photo on delivery

Picture is Blurry

Package is too close

Human In Picture

Picture is Dark

Package in Hand

No Package Detected

Below is an example of a correct POD photo:

As you can see in the image above, there are no house numbers, package labels, reflections of humans or animals in the picture.

Below are examples of an incorrect POD photos:

By following the correct process you should hit 100% on the POD metric every week.